Today we came across a customer in desperate need of our help due to a water ingress problem in their property. This ingress was being caused by severely blocked gutters and they really didn’t know where to start, we assessed the situation and gave our customer a free damage report, so they knew the process of the whole job. Here at Clean My Gutters we like to keep our customers in the know and out of the dark.
We assured our customer that we can help them out to get this problem fixed from start to finish. Due to the damage in their property unfortunately the damaged wall would need all the plaster knocking off the wall, re-plastering and decorating, luckily, we have great contacts in each of these trades, so our customer was in great hands.
Firstly, before we called in the troops to sort out the interior, we set about cleaning the gutters and doing some minor repairs to the gutters, overall the guttering was in good condition however they have just been very much neglected over several years. This is a prime example of people overlooking or not thinking about the importance of the guttering on their properties.
The blocked guttering was the worst we had ever seen!! We cleared out the gutters and had to empty our SkyVac 3 times before achieving the best quality of clean. Once we had completed the job, we showed our customer before and after pictures from our on board camera system of their gutters. They were really pleased with the job and kindly left us this review.
“Dec and Matt have saved us, our house and our wallets! From start to finish it was a pleasure to deal with Clean My Gutters, they answered the phone, listened to our problem, booked us in within 2 days of us calling and turned up on time. After receiving our free report and knowing they could put us in contact with the correct reliable trades we knew we were in great hands. We would recommend Clean My Gutters to anyone and everyone who are looking for this service. Thanks again Dec and Matt!!” Mr and Mrs Kahn.
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